Hotline

By the Grace of Allah, subhanahu wa ta’ala, our hotline 877-Why-Islam has witnessed rapid growth this past year. Male and female Why Islam associates, spread across 5 states and 11 cities, are actively spreading the message of Islam. This year alone they serviced 9655 calls, with August being their busiest month with 2436 calls. Currently, 21 associates are handling all the hotline calls; these include two bilingual individuals who are fluent in English and Spanish. They attend regular sessions aimed to improve hotline performance. The peak months of calls are July, August, December, and January. The hotline gets the most inquiries during summer, Ramadan and winter. All calls are recorded and key ones are archived for training and improvement of the organization.

 

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